What we do
Strategy, leadership, programs, systems, and tools.
Five kinds of help. Some clients use one, plenty use several, and we start wherever the problem is.
Figure out what needs to change.
Where the organization is going, what it will take, and what to stop doing. We work through the hard decisions with you and turn them into a plan in the right order.
When it fits
You can feel something is off but can't name it yet, or you know what to do and need help deciding the order.
What it looks like
Organizational strategy · Growth · Fundraising strategy · Planning · Business model · Priorities
Help the people carrying the work lead it well.
One-on-one work with executive directors, founders, and leaders, and work with leadership teams. Most of it comes back to two jobs: keeping the organization well funded, so it can do the good work, and well run, so it operates smoothly and grows well. Nonprofit or business.
When it fits
You're making big calls alone, leading through a transition, or carrying more than one person should.
What it looks like
Revenue and fundraising · Internal management · Executive coaching · Founder coaching · Leadership teams · Transitions · Embedded leadership
A good idea isn't a program yet.
We turn what you want to accomplish into a program people can deliver, with a plan staff can run, boards can understand, and funders can support.
When it fits
You're launching something new, rebuilding a program that has outgrown its design, or getting ready to grow.
What it looks like
Program model · Implementation planning · Curriculum and experience design · Staffing · Budget · Measurement · Expansion
A program plan, in contents
- 01Program model
- 02Who it serves
- 03Participant experience
- 04Staffing and schedule
- 05Three-year budget
- 06Outcomes and measurement
Make it run the same way every week.
We take the work living in people's heads and turn it into a system: who does what, when, with which information, and how the team knows it's working.
When it fits
The organization runs because one or two people remember everything, and they are tired.
What it looks like
Fundraising systems · Workflows · Meeting rhythms · Data · Reporting · AI and automation · Operating dashboards
Build the tool when the right one doesn't exist.
We check first whether something you can buy or connect will do the job. When it will not, we design and build the tool around how your organization works.
When it fits
Your team keeps working around its software, or pays for five tools that each do a fifth of the job.
What it looks like
Internal tools · Portals · CRMs · Dashboards · Operating systems · Custom applications
How we work together.
How an engagement runs.
01
Listen
We meet the people doing the work and see where it gets stuck.
02
Map it
We write down how the work runs today, including the parts nobody wrote down.
03
Decide
Together we choose what changes, in what order.
04
Build
The plan, the program, the system, or the tool. Whatever the work calls for.
05
Run it with you
We stay close while your team uses it for real.
06
Hand it over
You own the system, the files, and the rhythm.
Have something you're trying to figure out?
Tell us what isn't working. A few sentences is enough. We read every note ourselves and reply with what we'd do next.